Essay #6. 196 (22098-!-item-!-188;#058&00196-00)
According to P. F. Drucker, the management philosophy known as Total Quality Management (TQM), which is designed to be adopted consistently throughout an organization and to improve customer service by using sampling theory to reduce the variability of a product's quality, can work successfully in conjunction with two older management systems. As Drucker notes, TQM's scientific approach is consistent with the statistical sampling techniques of the "rationalist" school of scientific management, and the organizational structure associated with TQM is consistent with the social and psychological emphases of the "human relations" school of management.
TQI是設計用來採取一貫性及改善客服用樣本理論來減少產品品質的多樣性,它可和兩個古老的管理系統一起運用. TQM的科學方法和理性主義學校的科學管理中的統計樣本的技術是一致的 ,並且也和強調心理人際關係的學校也一樣
However, TQM cannot simply be grafted onto these systems or onto certain other non-TQM management systems. Although, as Drucker contends, TQM shares with such systems the ultimate objective of increasing profitability, TQM requires fundamentally different strategies. While the other management systems referred to use upper management decision-making and employee specialization to maximize shareholder profits over the short term, TQM envisions the interests of employees, shareholders, and customers as convergent. For example, lower prices not only benefit consumers but also enhance an organization's competitive edge and ensure its continuance, thus benefiting employees and owners. TQM's emphasis on shared interests is reflected in the decentralized decision-making, integrated production activity, and lateral structure of organizations that achieve the benefits of TQM.
然而,TQM不能簡單的從這些系統或其它非TQM的管理系統移植.雖然 tqm最後一起和這些系統最終是要創造利潤,但tqm基本上要求不同的策略.當其它管理系統提到使用高階管理決策與員工專業化來達到短期股東利潤的最大化, TQM集員工,股東及客戶利益為一點.例如,低價…….o TQM強調分享利益是分權決策,合併生產活動和橫向組織來達到TQM的利益.
Question #20. 196-05 (22190-!-item-!-188;#058&000196-05)
Which of the following best describes the relationship of the second paragraph to the first paragraph?
(A) It presents contrasting explanations for a phenomenon presented in the first paragraph.
(B) It discusses an exception to a general principle outlined in the first paragraph.
(C) It provides information that qualifies a claim presented in the first paragraph.
(D) It presents an example that strengthens a claim presented in the first paragraph.
(E) It presents an alternative approach to solving a problem discussed in the first paragraph.
真傷腦筋!我全部都翻譯完了,還是看不出C為什麼正確
不知那位大大可幫幫忙